Terms and Conditions of Purchase
Magazine Exchange is a UK company supplying back-issue magazines and related services by mail order and retail trade to customers around the world. Our full contact details are available elsewhere on this website. We aim to operate fairly and reasonably at all times, and comply fully with the Consumer Protection (Distance Selling) Regulations 2000.
Description of Goods and Services
Full descriptions of the particular items being purchased is provided on that items' page on this website (ie. the page with the 'Add To Basket' button for that item). Customers are reminded that the majority of items offered for sale are second-hand, and their condition varies accordingly. The 'Condition' description provided for the item is a guide only, and no guarentee is given that an item will be complete or to the standard expected by the customer.
Making A Purchase
Items may be purchased through this website, by telephone or postal order, or directly by retail customers. The procedure for placing an order through this website is described in detail elsewhere on the site.
Payment and Discounts
Cleared payment must be received in full before order are despatched. Payment may be made securely by debit or credit card, or by a number of other methods listed elsewhere on this site. We reserve the right to apply a surcharge on some payment methods, or where payments fall below a prescribed level.
Certain orders or items being purchased may subject to discounts or special offers. No more than one discount or special offer may be applied at a time.
When confirmation of an order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. This term protects us against pricing or other mistakes on the website, or when an item shown on the website is in fact out of stock. In the case of a change of price we will always contact you to ensure the new price is acceptable before processing the order.
Shipping and Delivery.
Delivery is charged based upon the weight and size of the parcel, and the delivery location. Full details of delivery rates, services and times is provided elsewhere on this website. We cannot be held responsible for delayed or undelivered items unless the customer had previously requested and paid for a 'guarenteed' delivery service
Out of Stock Items.
Any orders for items that are out-of-stock will be cancelled and not charged for. We do not operate 'back orders' as due to the nature of our business we cannot guarentee when we will next be able to obtain the items in question. Customers are however invited to 'reserve' items that are currently unavailable; this service is provided free-of-charge, and the customer is not obligated to purchase the item in question should it subsequently become available; we will simply contact the customer at that time to inform them that the item is now available.
Returns Policy and Right To Cancel
Magazines are specifically exempted from the the Consumer Protection (Distance Selling) Regulations 2000. Nevertheless we will at our discretion allow orders to be cancelled and/or returned depending upon the particular circumstances.
Privacy & Security
See elsewhere on this website for full details of our Privacy & Security Policy